"Imagine combining
Magic of Disney with
Unreasonable Hospitality to transform your organization"
Elevate every customer interaction, one step at a time
Customized workshops to uncover the gaps in your customer journey and turn service into unforgettable hospitality
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What our clients are saying
"Jake is the only speaker we’ve had to earn a perfect 5.0 rating from all our members; and we’ve had over 60 presenters at 19 Leadership Development Institutes over the past 5 years."
- C. David Crouch
Former Chief Learning Officer – Blue Ridge HealthcareMayo Clinic
"There are storytellers who come in, and you think, oh, that’s a sad story, but they leave and you say, so what? Jake Poore has the ability to tell a story and get every person who hears it to realize the “so what”– how I apply that in my role no matter who I am."
- Carmen Kane
Mayo Clinic
"Jake was amazing, the presentation was great, and I got a ton of positive feedback. I appreciate your recommendation for Jake. He spent the day with us and it was a great investment for us to have his expertise."
- AlKrista N.
Children’s Mercy Hospital, Kansas City Missouri